Mindfulous Integrative Health Clinic: Frequently Asked Questions

 

We understand that you may have questions about our services, membership, and policies. This FAQ page is designed to provide you with answers to common inquiries. If you have any further questions, please don’t hesitate to contact us directly.

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We offer a comprehensive range of integrative health services, including:

  • Primary Care: Chronic condition management, acute non-emergent care, preventive care. *Adults Only.
  • Weight Management: Health coaching and prescription weight loss treatment (for California residents only).
  • Mental Health: Diagnosis and treatment of various psychiatric disorders, including depression, anxiety, bipolar disorder, insomnia, PTSD, and stress management, along with individual and couples counseling.
    *Pediatric patients accepted on a case-by-case basis please use contact form to inquire.
  • Addiction Treatment: Treatment and counseling for substance use disorders involving opiates, stimulants, nicotine, alcohol, and other substances.
  • Integrative Medicine: We augment traditional care for chronic health conditions in partnership with your primary care doctor and specialists, using evidence-based botanicals, supplements, nutritional, and complementary medicine. We address a wide variety of conditions, including but not limited to 
    • Cardiovascular diseases e.g. hypertension, hyperlipidemia.
    • Endocrine diseases e.g. diabetes, hypothyroidism.
    • Gut health issues e.g. IBS, IBD, GERD.
    • Autoimmune disorders e.g. SLE, rheumatic disease, allergies.
    • Women’s health e.g. PMS, hormonal replacement therapy.
    • Men’s health issues e.g. low testosterone, prostate enlargement.
    • Brain health including cognitive evaluation with MOCA testing.

Click on Book Visit then select Dr. Hani Chaabo, then option number 1 “Join Membership”, then add yourself to the waiting list and complete the process. Please note this has to be done from a computer for now. We will get back to you to confirm your eligibility and first appointment within 7 business days.

Mindfulous Integrative Health Clinic Notice of Privacy Practices

This Notice of Privacy Practices (“Notice”) describes how Mindfulous Integrative Health Clinic (“we,” “us,” or “our”) may use and disclose your Protected Health Information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA) and the California Confidentiality of Medical Information Act (CMIA). This Notice also explains your rights regarding your PHI and our online privacy practices in compliance with the California Online Privacy Protection Act (CalOPPA).

Our Commitment to Your Privacy

We are committed to protecting the privacy and security of your PHI, both online and offline. We will only use or disclose your PHI as permitted or required by law, with your authorization, or as described in this Notice.

How We May Use and Disclose Your PHI

  • For Treatment: We may use your PHI to provide, coordinate, or manage your healthcare and related services.
  • For Payment: We may use and disclose your PHI to bill and collect payment for the services you receive.
  • For Health Care Operations: We may use and disclose your PHI for activities such as quality assessment, employee training, and business management.
  • With Your Authorization: We may use or disclose your PHI for other purposes with your written authorization. You may revoke your authorization at any time.
  • As Required by Law: We may disclose your PHI when required to do so by federal, state, or local law.
  • Online Information: If you interact with us online (e.g., through our website), we may collect personal information, including your name, contact information, and IP address. This information is used to improve our website, respond to inquiries, and provide you with relevant information about our services.

Your Rights Regarding Your PHI and Online Privacy

  • Right to Access: You have the right to inspect and obtain a copy of your PHI.
  • Right to Amend: You have the right to request that we amend your PHI if you believe it is inaccurate or incomplete.
  • Right to an Accounting of Disclosures: You have the right to request an accounting of certain disclosures of your PHI.
  • Right to Request Restrictions: You have the right to request restrictions on the use and disclosure of your PHI.
  • Right to Receive Confidential Communications: You have the right to request that we communicate with you about your PHI in a certain way or at a certain location.
  • Right to a Paper Copy of this Notice: You have the right to request a paper copy of this Notice at any time.
  • Right to Know: You have the right to request information about the personal information we collect online, why we collect it, and with whom we share it.
  • Right to Delete: You have the right to request that we delete your personal information collected online.

Changes to this Notice

We reserve the right to change this Notice at any time. We will notify you of any changes by posting the revised Notice in our clinic, on our website, and/or by email if we have your email address.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services Office for Civil Rights.

Effective Date: May 19th, 2024

Contact Information

Mindfulous Integrative Health Clinic 

2021 Filmore St, #2142

San Francisco, CA

94115

E-mail: hello@mindfulous.com

Fax: 8663053569

Tel: ‪(415) 375-0890‬

We primarily serve California residents ONLY in the US. International patients are welcome for consultations, but prescription services are currently limited to California residents.

*We are not able to see medicare/medicaid patients at this time.

We do not currently accept insurance. However, we can provide you with detailed invoices that you may submit to your insurance provider for potential reimbursement. We cannot guarantee that your insurance will cover any portion of the services.

Our membership includes:

  • Annual Fee: $500 administrative fee, including two 60-minute initial visits (one with a medical doctor and one with a nurse health coach).
  • Monthly Fee: $300 per month, including two 20-minute follow-up visits per month (one with each provider).
  • Additional Visits: Additional 20-minute visits are $150 each, and 60-minute visits are $300 each.

All visits with the nurse health coach are reviewed by the medical doctor. These fees afford our patients more expanded access to our providers including unlimited messaging in between visits, access to same day care subject to availability, and prioritized processing of prescriptions, labs and imaging ordering, referrals, form completion, and other administrative tasks related to patient care.

Take advantage of our 30 day satisfaction guarantee if you’re unhappy with your care in your first month of membership, we will refund $125. Please request this through our contact us form or by e-mail at hello@mindfulous.com

We offer personalized, concierge-style, holistic care with improved access and more regular visits compared to traditional healthcare settings. Our integrative approach combines the best of conventional and complementary medicine to address your unique needs and goals, with a healthcare team helping you stay on track and adjust your goals over time.

Please refer to the “About Us section on our website to view the qualifications of our medical team.

You can easily cancel or reschedule appointments up to 24 hours before your visit through our patient portal. Cancellations or no-shows with less than 24 hours’ notice will incur a $150 fee.

Same-day visits are for established patients with urgent, non-emergency needs. Please note that these visits are subject to availability and are not for emergencies. In case of an emergency, always contact your nearest emergency department or call 911. You can request a same-day visit through the patient portal.

All our services are provided via telemedicine. Visits are conducted by video using a HIPAA-compliant electronic health record (CHARM Health) and video calling platform.

Our patient portal is a secure online platform where you can book appointments, message your providers, and access your medical records, including visit summaries, prescriptions, and other information.

By clicking on Book Visit and selecting the “follow-up” visit type for the provider you’d like to see. You can also schedule, reschedule and cancel visits through the patient portal.